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Integrations

Connected to the tools you already use

Sign in, approve, done: you set up most connections with your existing account. Agents and workflows then use them as tools.

Communication

  • Email

    Agents and workflows write emails through your own mail server.

    • Your sender, your server (SMTP)
    • Conversation transcripts to visitors on request
  • Slack

    Messages and files to your channels, for example on a new enquiry.

    • List channels
    • Send messages, upload files
  • Microsoft Teams

    Messages to channels, create meetings and read calendar events.

    • Teams and channels
    • Messages, meetings, calendar events
  • Webex

    Messages to rooms and meetings planned.

    • Rooms and messages
    • List and create meetings

Sales and appointments

  • HubSpot

    Create, find and update contacts, create deals. Whoever fills in the chat’s contact form is created as a HubSpot contact by itself.

    • Contacts and deals
    • New contacts from the chat automatically
  • Calendly

    The agent gives free times of your event types and the link the visitor books with. It helps manage booked appointments.

    • Event types and free times
    • Record cancellations and no-shows
  • Calendar

    Swiftpilot’s own calendar: the agent offers free times and books them. You read in events from Google, Outlook or Apple through an iCal feed.

    • Offer and book free times
    • Read an iCal feed or an .ics file

Data and knowledge

  • PostgreSQL, MySQL, SQL Server

    Agents and workflows read the tables and columns you approve. There is no write access.

    • Encrypted connection
    • Approval per table and column
  • Website

    Your website as knowledge, read again regularly if you like.

    • Through the sitemap or links
    • Updated daily, weekly or monthly
  • Documents

    PDF, Word, Excel, PowerPoint and text formats as knowledge for your agents.

    • In collections per topic
    • Assigned to each agent

Your own software

  • Webhooks

    Swiftpilot tells your system what happens, for example a new conversation or a contact request.

    • 12 events
    • Signed with HMAC-SHA256
  • Workflow by webhook

    Your system starts a workflow in Swiftpilot and passes the data along.

    • With key and signature
    • Every run traceable
  • Embedding

    The assistant on your website, in your portal or in your web application.

    • One line of code
    • Colours, typeface and texts adjustable

Your software is missing?

The catalogue grows with what our customers need. Tell us what you work with: we will check whether a ready-made connection is coming or whether we build it for you.

Discuss a connection

Show us your system landscape

Tell us in your request which tools you use. We tell you which ones Swiftpilot connects to today.

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