Integrations
Connected to the tools you already use
Sign in, approve, done: you set up most connections with your existing account. Agents and workflows then use them as tools.
Communication
Email
Agents and workflows write emails through your own mail server.
- Your sender, your server (SMTP)
- Conversation transcripts to visitors on request
Slack
Messages and files to your channels, for example on a new enquiry.
- List channels
- Send messages, upload files
Microsoft Teams
Messages to channels, create meetings and read calendar events.
- Teams and channels
- Messages, meetings, calendar events
Webex
Messages to rooms and meetings planned.
- Rooms and messages
- List and create meetings
Sales and appointments
HubSpot
Create, find and update contacts, create deals. Whoever fills in the chat’s contact form is created as a HubSpot contact by itself.
- Contacts and deals
- New contacts from the chat automatically
Calendly
The agent gives free times of your event types and the link the visitor books with. It helps manage booked appointments.
- Event types and free times
- Record cancellations and no-shows
Calendar
Swiftpilot’s own calendar: the agent offers free times and books them. You read in events from Google, Outlook or Apple through an iCal feed.
- Offer and book free times
- Read an iCal feed or an .ics file
Data and knowledge
PostgreSQL, MySQL, SQL Server
Agents and workflows read the tables and columns you approve. There is no write access.
- Encrypted connection
- Approval per table and column
Website
Your website as knowledge, read again regularly if you like.
- Through the sitemap or links
- Updated daily, weekly or monthly
Documents
PDF, Word, Excel, PowerPoint and text formats as knowledge for your agents.
- In collections per topic
- Assigned to each agent
Your own software
Webhooks
Swiftpilot tells your system what happens, for example a new conversation or a contact request.
- 12 events
- Signed with HMAC-SHA256
Workflow by webhook
Your system starts a workflow in Swiftpilot and passes the data along.
- With key and signature
- Every run traceable
Embedding
The assistant on your website, in your portal or in your web application.
- One line of code
- Colours, typeface and texts adjustable
Your software is missing?
The catalogue grows with what our customers need. Tell us what you work with: we will check whether a ready-made connection is coming or whether we build it for you.
Show us your system landscape
Tell us in your request which tools you use. We tell you which ones Swiftpilot connects to today.
Request a trial